Nov302015 by adminNo Comments

Single Sign On – OneLogin

Home Page, O365, Uncategorized
Adoption Drivers With a goal of becoming a billion dollar in revenue company by 2017, DISYS continues to grow rapidly and expand globally. After implementing several cloud-based enterprise applications such as SalesForce, Office 365 and BMC Remedyforce, the company was looking for an identity management solution that was scalable and could accommodate the addition of new systems. “There was one that SalesForce offered, and some other pretty crude upload/download methods that were not automatic,” said Hachwi, the IT infrastructure manager responsible for desktop, network and voice services, as well as systems architecture. Hachwi’s team looked to Netflix for guidance. “We're trying to really mirror how Netflix enterprise IT operates and push new applications and infrastructure to the cloud,” said Hachwi. “We don't want to maintain a large internal infrastructure with…
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Nov232015 by adminNo Comments

Retail Big Data

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Bernard Marr Best-Selling Author, Keynote Speaker and Leading Business and Data Expert FollowUnfollowFollowingLoading Big Data and Shopping: How Analytics is Changing Retail Nov 23, 2015 1,571 views 388 Likes 18 Comments Share on LinkedIn Share on Facebook Share on Twitter Drones zooming through the skies to deliver us packages that we haven’t even ordered yet – a (somewhat clichéd, already) vision of how technology, Big Data and analytics will impact the retail landscape in the near future. But flights of fantasy aside, the way we buy and sell is evolving rapidly. Both online and offline, retailers which are embracing a data-first strategy towards understanding their customers, matching them to products and parting them from their cash are reaping dividends. Although we are not quite (yet) at the stage where drone…
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Nov132015 by adminNo Comments

Data insight becomes a key competitive weapon in 2016

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Less than 30 percent of enterprise architects connect analytics to business outcomes well. Look for more firms to double down on insights in 2016. Three of four enterprise architects strive to make their firms data driven. But well-meaning technology managers only deal with part of the problem: How to use technology to glean deeper, faster insight from more data -- and more cheaply. But consider that only 29% of architects say their firms are good at connecting analytics results to business outcome. This is a huge gap! And the problem is the 'data driven' mentality that never fights its way out of technology and to what firms care about -- outcomes. In 2016, customer-obsessed leaders will leapfrog their competition, and we will see a shift as firms seek to grow…
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Nov92015 by adminNo Comments

Data Loader Service: Preview Feature for Microsoft Dynamics CRM Online (Part 1 of 2)

CRM, Home Page, Uncategorized
Data Loader Service: Preview Feature for Microsoft Dynamics CRM Online (Part 1 of 2) crmblog crmblog Microsoft MSFT 220,102 Points 4 3 4 Recent Achievements Blog Commentator III Blog Commentator II Blogs All-Star View Profile 8 Oct 2015 11:11 AM Comments 11 Customers are facing challenges with data migration scenario, where each customer/partner has to write custom code or use 3rd party tools to import large volume of data. To help alleviate this pain point, Microsoft Dynamics team has developed a cloud Data Loader service for Dynamics CRM Online. The key benefit of this service is the ability to move your data between flat files and CRM Online, and cut down on implementation costs. We’re pleased to announce preview of this service that will empower organizations to better manage their…
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Oct272015 by adminNo Comments

MS OneNote and Office Mix integrate with all major Learning Management Systems

Home Page, O365, Uncategorized
Today, OneNote and Office Mix team up to talk about the work we are doing to integrate with all major Learning Management Systems (LMS) and the benefits this brings educators. We have three key announcements: OneNote and Office Mix are both officially certified to the IMS Global Learning Tools Interoperability (LTI) standard. OneNote Class Notebook LTI is now in General Availability release. OneNote now automatically adds all students enrolled in the LMS course to the course’s OneNote Class Notebook. LMS integration with LTI In June, both Office Mix and OneNote Class Notebook announced LTI support. This means that both apps are easily integrated with all major LMS—including Canvas, Engrade, Blackboard, Haiku, Moodle, Brightspace, EDUonGo, edX, EdCast and Schoology. OneNote Class Notebook allows teachers to launch the OneNote Class Notebook app…
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Oct202015 by adminNo Comments

SOAP or REST

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Understanding SOAP and REST Basics And Differences January 8, 2013 by John Mueller 53 Comments Share Simple Object Access Protocol (SOAP) and REpresentational State Transfer (REST) are two answers to the same question: how to access Web services. The choice initially may seem easy, but at times it can be surprisingly difficult. SOAP is a standards-based Web services access protocol that has been around for a while and enjoys all of the benefits of long-term use. Originally developed by Microsoft, SOAP really isn’t as simple as the acronym would suggest. REST is the newcomer to the block. It seeks to fix the problems with SOAP and provide a truly simple method of accessing Web services. However, sometimes SOAP is actually easier to use; sometimes REST has problems of its own.…
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Oct132015 by adminNo Comments

How to Build Your Brand into a Knowledge Centre

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Oct 11, 2015 106 views 14 Likes 2 Comments Share on LinkedIn Share on Facebook Share on Twitter Retaining relevancy and remaining useful are two key requirements for brands to achieve when operating in a disruptive digital landscape where there is a need to earn the attention of existing customers and prospects. For brands to  provide a product or service that’s truly unique and remarkable, the answer to this question is a lot closer to home. Turn your brand into a Knowledge Centre Searchmetrics, a technology provider for enterprise SEO and content marketing analysis, have released their 2015 ranking factors, highlighting the key considerations to impact a brands search and content marketing strategies. Click here for your copy This post will highlight some of the key findings from the report that brands can use…
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Aug202015 by adminNo Comments

A Nudge to Innovation

Home Page, Strategy, Uncategorized
Change initiatives can be mentally and physically taxing because it is more challenging to be in a “mindful” state of learning something new than in a “mindless” state of doing the familiar. Physical or cognitive “nudges” help — not by forcing adoption of new ideas, but by creatively eliminating obstacles so that it happens naturally.   In 2011, Pelle G. Hansen and his students from Roskilde University came up with a litter-reducing nudge that they tested in Copenhagen. The team handed out 1000 candies to pedestrians. All the nearby streets, including garbage cans, ashtrays, and bike baskets were examined for the distinctive empty wrappers, and the wrappers discovered there were counted. Then the process was repeated, but in the second trial, a trail of green footsteps leading to nearby bins…
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Aug102015 by adminNo Comments

When is a Sales Lead an Opportunity ?

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Exactly when do we qualify a lead to an opportunity? I mean when they need a proposal, ask more questions about our product, when they desire to keep in contact, when someone asks for catalogue, when we feel they may become a customer? I want a standard way." This is sort of like asking, “What is the meaning of life?” Depends on who you ask – right? With Microsoft Dynamics CRM’s inherent flexibility, there is no reason to get hung up on a “standard” way to segment the arc of the sales process, nor should there be. One of my favorite Microsoft Dynamics CRM characteristics is the way it can be configured to adapt to your unique business processes, procedures, philosophies, etc. (more…)
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Jul312015 by adminNo Comments

Lotus Notes (are you stuck in ?)

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How many SME's still use Lotus Notes. Probably quite a few as they are convinced (generally by the Lotus Developer :( ) that they cant move without massive business interruption. Well, I can get you off Lotus Notes and onto Outlook, and move your line of business applications into more transportable platforms..
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Jul302015 by adminNo Comments

Your Office in the Cloud

Home Page, O365, Uncategorized
Office 365 brings together the power of the familiar Office applications with business class email (powered by Exchange Online), document sharing (powered by SharePoint Online), and instant messaging and video conferencing (powered by Skype for Business Online). Everything works seamlessly together to give you the best productivity experience across your devices – from PCs to smartphones to tablets. Because it is a cloud-based service hosted by Microsoft, you always get the latest technology without the need to upgrade your servers and it comes with virus/malware protection, automatic backup, and 99.9% uptime guarantee with a financially-backed service level agreement. Office Latest version of Office desktop applications licensed as a subscription Per user licensing across 5 devices including PC, Mac, iPad/iPhone and Android Tablet Stream any Office application on a PC while…
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Jul282015 by adminNo Comments

Office 365 Phone System

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Microsoft is adding telephony into O365. Could this mean the end of the traditional phone system. Will make life so much easier for organisations to move to always available access to all staff. Improving access to specialists wherever they are could change the game for some support companies. Read about the futire of Unified Communications here Network_Evolution_June_final.
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Jul232015 by adminNo Comments

How Long is an implementation of CRM

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...good question, bet you know the answer, 'it all depends' and that is the answer most people don't want to hear. Business need answers, so expressing this in a way that means something to the business is important for buy in...start small with CRM. What does that look like. Well we used to refer to it as piloting, but this seems to have given way to full scale Analysis of what the business does. In some instances this starts with As-Is process mapping. Why?, businesses that want CRM know they need better systems, so why measure where they are not working well. Take a few Procesess that the business understands but finds that they are all procedures..ie dependant on people, and use these to pilot CRM. A good choice for…
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Jul222015 by adminNo Comments

Simple Features & Customer Relationship

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CRM makes it easy to attach documents to a record, capture time/date information on interactions and search records, among many other small, simple features that allow clear information on a client’s record. A well designed and implemented CRM focuses on the CUSTOMER RELATIONSHIP – This is the “leg up” many business have on competition, consistently treating their customers better than the average business.  One element to this strategy is accessible client information and consistent process, both of which can be innate features in CRM. Quick Access Anywhere – I hate business cards, I also hate not recording enough information when entering a contact into my smartphone.  CRM gives mobile access to retrieve and enter data, so a salesperson can have the right information in the right place from the start.
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Jul222015 by adminNo Comments

Process Consistency

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CRM should be representative of your sales process. When that process is clearly documented in CRM, it allows for it to be clearly understood and strictly followed Quantification – A business owner once told me he had no idea how many monthly leads they got from the internet (before they had CRM) this was crazy to me, “if you don’t know how many you’re getting, how do you know how well you’re doing?”. Automation means quantification and numbers will always tell a story that can shape your business’ direction. Organisation – I can’t tell you how many sales peoples offices I have been in where they have a spreadsheet with client contact info in rows, and those were the organized ones!  CRM gives a system of organisation to a person who…
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Jul222015 by adminNo Comments

Sales person memory upgrade

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We are all human and have our human limitations. Notes, Views and Interaction logs in CRM can reduce those limitations and can make a sales person smarter and more detailed in their approach with a client. Make consistent reliable follow up – Whether a person or the organization decides to automate follow up, the benefits run deep by creating interval reminders in CRM making it less likely for a customer to be forgotten. Ensure that people don’t slip through the cracks of your organizations processes – When processes are left to humans, things tend to get forgotten or left out, tally these potential sale omissions up from a entire sales force and you have likely left a hefty sum of cash on the table.
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Jul22015 by adminNo Comments

Why can’t I !! (you may need CRM)

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OK! so you're the Chief Executive and you keep hitting the wall of 'why cant I' , you know you need systems to give you information needed to fulfil the obligations you have with your customers, you know you need systems to enable the business to operate, lets not get into efficiencies here, you probably know which systems you want (Microsoft CRM right :) ) and that 0ffice 365 thingy (not sure what it is but its all over the place right now, and I have en early version of office, am I missing out?) but all you hear is how much it costs to implement and the disruption it causes and the fact that Consultants want to re-engineer your business to justify the costs of implementing CRM. Now don't…
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Jul12015 by adminNo Comments

You don’t have to be a “good communicator” to be good at communication

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Not all communication is the same. When we talk about communication on projects let’s be clear what we mean. I wonder sometimes if project managers shy away from communication because it is perceived as something that is about being out-going, chatty with lots of small talk. Of course, these are great skills but do not in themselves enable successful project communication. For me, communication in a project context is a planned activity with the aim of helping the project to hit its milestones and deliver its benefits. Often it seems communication is only discussed in terms of interpersonal communication or leadership communication. Discussion around these forms of communication can also sometimes seem a bit too conceptual and frankly intimidating. They matter of course, but I would argue if the focus…
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